CANCELLATION AND REFUNDS POLICY | Fine Wines Pte Ltd
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WSET CANCELLATION AND REFUNDS POLICY


To request a cancellation, please send us a written notice to our email address at wset@finewines.com.sg. Please note that if you wish to cancel your enrollment, an administration fee will be charged. The amount of the fee depends on the level of the WSET course you are enrolled in. For WSET Level 1, the fee is $50+GST. For WSET Level 2, the fee is $100+GST. For WSET Level 3, the fee is $150+GST. The fee will be deducted from the refund, regardless of the date you request the cancellation.​


WSET Level 1 Award in Wines or Sake

2 weeks before the commencement of the course date - an administration fee of $100 + GST will deducted for the refund

5 business day to 1 week notice before the commencement of the course date - an administration fee of $200 + GST will deducted for the refund

1- 3 days notice before the commencement of course date - an administration fee of 300 + GST will deducted for the refund

WSET Level 2 Award in Wines

2 weeks before the commencement of the course date - an administration fee of $200 + GST will deducted for the refund

5 business day to 1 week notice before the commencement of the course date - an administration fee of $300 + GST will deducted for the refund

1- 3 days notice before the commencement of course date - 50% of the total course fee will be deducted for the refund



WSET Level 3 Award in Wines
2 weeks before the commencement of the course date - an administration fee of $300 + GST will deducted for the refund

5 business day to 1 week notice before the commencement of the course date - an administration fee of $500 + GST will deducted for the refund

1- 3 days notice before the commencement of course date - 50% of the total course fee will be deducted for the refund

* Please note the abovementioned fee does not include the cost of textbook if you have collected. The cost of the textbook will then be added on top of the administration fee for the refund if the package has been opened.

No refund of the course fees will be made for cancellations once the course has begun. 

Fine Wines Pte Ltd reserves the right to reschedule or cancel any course. Should this become necessary, registered students may transfer their booking to another scheduled course of the same level at no extra cost or request a refund of the fee, minus the cost of any materials sent. In any event, Fine Wines Pte Ltd shall not be liable for any expenditure, damage or loss incurred by the participant. 

Please note *all transfers are subject to availability on alternative course/examination dates. 

Examination dates are fixed to the course onto which you book and any transfer to an alternative date will incur an administration fee of $120+GST (WSET Level 1), $160 +GST (WSET Level 2), $200 (WSET Level 3) per student. 

*All transfer and cancelation requests must be made by email: wset@finewines.com.sg at least 21 days before the original examination date.

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